SMS Privacy Policy

INTRODUCTION

1800Warranty.com (referred to as “us,” “we,” or “our” as the context may require) respects your privacy and is committed to protecting your personal information as disclosed in 1800Warranty.com ’s Privacy Policy posted at www.dowc.com. This SMS Privacy Policy is an addendum to that Privacy Policy and specifically explains how we collect, use, and share information when you opt in to receive SMS messages from us.

INFORMATION WE COLLECT

When you opt- in to our SMS program, we may collect:

Your mobile phone number
Your name (if provided)
Consent to receive SMS messages
Preferences related to message types (e.g., promotions, reminders)

HOW WE USE YOUR INFORMATION

We use your information to:

Send SMS messages to you that you have opted-in to receive
Provide updates regarding the Company’s services, promotions, or service-related notifications
Improve our messaging services and customer experience

SHARING YOUR INFORMATION

We do not sell or share your SMS opt-in information with third parties for their own marketing purposes. We may share your information with trusted service providers, such as SMS gateway operators, cloud communication platforms, and customer support vendors, solely to facilitate the delivery and management of SMS messages on our behalf. These service providers are bound by contractual obligations to protect your personal information and to use it only as necessary to provide the services requested by us.

YOUR RIGHTS

You may:

Opt-out of SMS messages at any time by replying “STOP”
Request access to, correction of, or deletion of your personal data by contacting us at support@1800warranty.com

DATA SECURITY

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over mobile networks is 100% secure.

COMPLIANCE

This policy is designed to comply with:

TCPA (Telephone Consumer Protection Act)
CTIA Messaging Principles
10DLC registration requirements, including:
Prior express written consent
Clear opt-out instructions
Identification of sender in initial message

CHANGES TO THIS POLICY

We may update this SMS Privacy Policy periodically. Changes will be posted on our website and will be effective immediately upon posting.

CONTACT US

If you have questions or concerns about this policy or your data, please contact: Email: support@1800warranty.com.